ASLAMIYAH, Suwaebatul. Implementation of the Kano Model and Importance and Performance Analysis in the Development of a Web-Based Knowledge Management System. Journal of Information Systems and Technology Research, [S. l.], v. 2, n. 1, p. 1–12, 2022. DOI: 10.55537/jistr.v2i1.552. Disponível em: https://journal.aira.or.id/index.php/jistr/article/view/552. Acesso em: 6 aug. 2025.