Quality Evaluation of the IZAT Application Based on ISO 25010 an PLTU Tembilahan

A. Rukib; Fitri Yunita; Bayu Rianto

doi:10.55537/cosie.v5i2.1692

Authors

A. Rukib Universitas Islam Indragiri
Fitri Yunita Universitas Islam Indragiri
Bayu Rianto Universitas Islam Indragiri

DOI:

https://doi.org/10.55537/cosie.v5i2.1692

Keywords:

Kata kunci: ISO 25010, Pengujian Kualitas Perangkat Lunak, Aplikasi IZAT, PLTU Tembilahan, Keselamatan Kerja

Abstract

The Zero Accident Assistant (IZAT) application is a mobile-based system developed to support occupational safety management at PLTU Tembilahan, Indragiri Hilir Regency. The research gap identified in this study stems from the absence of systematic and standardized software quality evaluation for occupational safety applications in the power generation sector, particularly using the ISO 25010 standard. Although this application has been operationally deployed, no standardized quality testing has been conducted, making it difficult to systematically identify potential weaknesses. The novelty of this study lies in the comprehensive application of ISO 25010 combined with technical testing tools (OWASP ZAP and GTmetrix) in the industrial occupational safety domain — a methodological combination not previously found in the literature. This study aims to evaluate the quality of the IZAT Application using the ISO 25010 standard, covering eight quality characteristics: functional suitability, performance efficiency, usability, reliability, security, maintainability, portability, and compatibility. The method used is structured questionnaire-based testing and technical testing using automated tools. Respondents consisted of 35 active users selected through purposive sampling and 5 application developers. The results showed that the IZAT application achieved an overall average quality score of 84.76%, classified as "Good". The functional suitability characteristic obtained the highest score of 88.5%, while maintainability obtained the lowest score of 80.5%. The contributions of this study include: (1) an integrated ISO 25010 evaluation model for occupational safety applications in the energy industry; (2) a quality profile of the IZAT application as a baseline for future development; and (3) evidence-based improvement recommendations. This research provides quality improvement recommendations that can serve as a reference for developers for the next iteration.

Downloads

Download data is not yet available.

References

[1] A. Rukib, “Rancang Bangun Aplikasi Zero Accident Assistant (IZAT) untuk Manajemen Keselamatan Kerja PLTU Tembilahan,” Jurnal Teknologi dan Sistem Informasi, vol. 4, no. 1, pp. 10–18, 2023. doi: 10.55537/jtsi.v4i1.101

[2] R. S. Pressman and B. R. Maxim, Software Engineering: A Practitioner’s Approach, 9th ed. New York, NY, USA: McGraw-Hill Education, 2020.

[3] ISO/IEC 25010:2023, “Systems and software engineering — SQuaRE — Product quality model,” International Organization for Standardization, Geneva, Switzerland, 2023.

[4] F. Yunita, “Evaluasi Kualitas Sistem Informasi Akademik Menggunakan Standar ISO 25010,” Jurnal Ilmu Komputer Universitas Islam Indragiri, vol. 3, no. 1, pp. 30–41, 2022. doi: 10.32520/jiki.v3i1.201

[5] B. Riyanto, “Pengujian Kualitas Aplikasi Mobile Sektor Publik Menggunakan ISO 25010,” Jurnal Teknologi Informasi Universitas Islam Indragiri, vol. 4, no. 2, pp. 45–57, 2023. doi: 10.32520/jti.v4i2.312

[6] ISO/IEC 25010:2023, “Systems and software engineering — SQuaRE — Product quality model,” International Organization for Standardization, Geneva, Switzerland, 2023.

[7] S. Abran, A. Khelifi, W. Suryn, and A. Seffah, “Usability meanings and interpretations in ISO standards,” Software Quality Journal, vol. 31, no. 2, pp. 325–347, 2023. doi: 10.1007/s11219-022-09610-4

[8] A. Dix, J. Finlay, G. Abowd, and R. Beale, Human-Computer Interaction, 4th ed. London, UK: Pearson Education, 2023.

[9] Sugiyono, Metode Penelitian Kuantitatif, Kualitatif, dan R&D, 3rd ed. Bandung, Indonesia: Alfabeta, 2022.

[10] N. Hidayati and D. Purnomo, “Pengukuran Kualitas Perangkat Lunak E-Government Menggunakan ISO 25010,” Jurnal Sistem Informasi, vol. 14, no. 1, pp. 1–12, 2022. doi: 10.21609/jsi.v14i1.1102

[11] S. Arikunto, Prosedur Penelitian: Suatu Pendekatan Praktik, 16th ed. Jakarta, Indonesia: Rineka Cipta, 2021.

[12] F. Yunita and B. Riyanto, “Validasi Instrumen Kuesioner Evaluasi Kualitas Perangkat Lunak Berbasis ISO 25010,” Jurnal Rekayasa Sistem dan Teknologi Informasi, vol. 5, no. 1, pp. 20–29, 2024. doi: 10.29207/resti.v5i1.4821

[13] OWASP Foundation, "OWASP Mobile Application Security Testing Guide," OWASP, 2023. [Online]. Available: https://owasp.org/www-project-mobile-app-security/

[14] F. Yunita and B. Riyanto, “Penerapan Clean Code Principles untuk Meningkatkan Maintainability Aplikasi Android,” Jurnal Ilmu Komputer dan Sistem Informasi, vol. 6, no. 2, pp. 78–90, 2024. doi: 10.24912/jiksi.v6i2.25812

[15] M. F. Siddiqui, S. A. Khan, and A. Mehmood, “A Systematic Review of Software Quality Evaluation Frameworks for Mobile Applications,” IEEE Access, vol. 11, pp. 58421–58445, 2023. doi: 10.1109/ACCESS.2023.3282157

[16] International Labour Organization (ILO), “Digital Technologies for Occupational Safety and Health: A Review of Evidence,” ILO Working Paper No. 87, Geneva, Switzerland, 2023. doi: 10.54394/LWSE3085

[17] R. Kumar, P. Singh, and A. Sharma, “Performance Degradation Analysis of Industrial Mobile Applications: A Longitudinal Study,” Journal of Systems and Software, vol. 198, p. 111602, 2023. doi: 10.1016/j.jss.2023.111602

[18] D. Pratama, R. Wahyuni, and H. Setiawan, “Quality Evaluation of Digital Health Applications Using ISO 25010: An Empirical Study,” Jurnal Informatika, vol. 11, no. 2, pp. 112–124, 2024. doi: 10.26555/jifo.v11i2.a26301

[19] A. Santoso and B. Haryanto, “Security Assessment of Occupational Safety Digital Applications in Heavy Industry Using OWASP Framework,” IJCCS (Indonesian Journal of Computing and Cybernetics Systems), vol. 19, no. 1, pp. 45–58, 2025. doi: 10.22146/ijccs.88421

[20] U. Sekaran and R. Bougie, Research Methods for Business: A Skill-Building Approach, 8th ed. Hoboken, NJ, USA: Wiley, 2023.

[21] R. C. Martin, Clean Code: A Handbook of Agile Software Craftsmanship, 2nd ed. Upper Saddle River, NJ, USA: Prentice Hall, 2022.