Integration of AHP and TOPSIS in a Web-Based Decision Support System for Wedding Package Selection
DOI:
https://doi.org/10.55537/jistr.v4i3.1332Keywords:
Decision Support System, AHP, TOPSIS, Wedding Package, Multi-Criteria Decision MakingAbstract
The rapid growth of information technology has significantly influenced service industries, including the wedding sector, where customers often face difficulties in selecting the most suitable package from many available alternatives. To address this challenge, this study designed a web-based Decision Support System (DSS) by integrating the Analytic Hierarchy Process (AHP) and the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). The research was conducted at Putri Darma Make Up, Medan, Indonesia, using customer preference records collected between January and May 2025. AHP was applied to determine the weights of decision criteria, yielding Facilities (0.521) and Decoration (0.297) as the most important, while Makeup Quality (0.058) received the lowest weight. TOPSIS was then used to evaluate and rank the alternatives. Results showed that the wedding package priced at 25 million IDR achieved the highest preference score (Ci = 0.937), followed by the 22 million IDR package (Ci = 0.662), while the 12 million IDR package had the lowest score (Ci = 0.301). These findings demonstrate consistency between AHP weight priorities and TOPSIS rankings, confirming the reliability of the system. The study contributes theoretically by applying multi-criteria decision-making to the wedding service industry and practically by providing a transparent tool that reduces subjectivity, accelerates decision-making, and improves customer satisfaction.
Downloads
References
[1] M. Z. Yumarlin, J. E. Bororing, S. Rahayu, dan E. Haryanto, “Decision Support System Determining Types of Food Crops Based on Soil Content Using the SMART Method ( Simple Multi Attribute Rating Technique) and McCall,” IOP Conf. Ser. Earth Environ. Sci., vol. 1030, no. 1, 2022, doi: 10.1088/1755-1315/1030/1/012009.
[2] M. Arfan, R. Takdir, R. H. Dai, dan M. R. A. Kaluku, “Sistem Penunjang Keputusan Penentuan Prioritas Pembangunan Desa Dengan Metode AHP-TOPSIS,” J. Syst. Inf. Technol., vol. 3, no. 1, hal. 92–101, 2023.
[3] D. M. Utama, “AHP and TOPSIS Integration for Green Supplier Selection: A Case Study in Indonesia,” J. Phys. Conf. Ser., vol. 1845, no. 1, 2021, doi: 10.1088/1742-6596/1845/1/012015.
[4] I. P. D. Suarnatha, “Hybrid Ahp Dan Topsis,” vol. 5, no. April, hal. 11–18, 2022.
[5] Tamara Auliani, “Implementasi Metode Ahp-Topsis Pada Sistem Pendukung Keputusan Penerima Bantuan Jaminan Sosial Bagi Pekerja Rentan Informal,” Skripsi, hal. 1–32, 2022.
[6] A. Sutoni, A. Subhan, W. Setyawan, F. O. Bhagyana, dan Mujiarto, “Performance Analysis Using the Supply Chain Operations Reference (SCOR) and AHP Method,” J. Phys. Conf. Ser., vol. 1764, no. 1, 2021, doi: 10.1088/1742-6596/1764/1/012155.
[7] W. A. Putri, D. Rachmawati, dan W. S. Silalahi, “Sistem Pendukung Keputusan Pemilihan E-Wallet Menggunakan Metode Analytic Hierarchy Process-TOPSIS,” MALCOM Indones. J. Mach. Learn. Comput. Sci., vol. 2, no. 1, hal. 18–27, 2022, doi: 10.57152/malcom.v2i1.160.
[8] S. Su’aidy, S. Soehardi, W. Winarso, F. Syarif, dan D. T. Untari, “Supplier Selection of 40th Container In Pt Tribudhi Pelita Indonesia Using Analytical Hierarchy Process (Ahp) Method,” Acad. Strateg. Manag. J., vol. 20, no. SpecialIssue2, hal. 1–6, 2021.
[9] N. F. Husnaini, “Sistem Pendukung Keputusan Berbasis Web dengan Metode AHP-TOPSIS untuk Pengukuran Tingkat Kesejahteraan Masyarakat Pesisir di Kabupaten Pidie,” Comput. J., vol. 3, no. 1, hal. 51–60, 2025, doi: 10.58477/cj.v3i1.204.
[10] Okfalisa, Mahyarni, W. Anggraini, Saktioto, dan B. Pranggono, “Assessing Digital Readiness of Small Medium Enterprises: Intelligent Dashboard Decision Support System,” Int. J. Adv. Comput. Sci. Appl., vol. 13, no. 4, hal. 98–108, 2022, doi: 10.14569/IJACSA.2022.0130412.
[11] A. T. Panudju, M. Nurilmala, dan Marimin, “The conceptual design of intelligent spatial decision support system for the fishery-industry logistic,” IOP Conf. Ser. Earth Environ. Sci., vol. 1063, no. 1, 2022, doi: 10.1088/1755-1315/1063/1/012029.
[12] O. Kurnianingsih, M. Solikin, P. Pudyastuti, S. Sunarjono, dan N. Hidayati, “Analytical Hierarchy Process (AHP) to Determine the Sustainable Drainage System Used for Flood Management in Central Karanganyar Regency,” J. Phys. Conf. Ser., vol. 1858, no. 1, 2021, doi: 10.1088/1742-6596/1858/1/012002.
[13] F. Imron dan Murtiningrum, “Modernization readiness analysis of Belitang irrigation system at region level using analytic hierarchy process (AHP) method,” IOP Conf. Ser. Earth Environ. Sci., vol. 644, no. 1, 2021, doi: 10.1088/1755-1315/644/1/012070.
[14] D. H. Saepudin Nirwan, Mohammad Ramadhaniyanto, “Analisis Komparatif Metode Ahp-Topsis Dan Ahp-Saw Dalam Sistem Pendukung Keputusan Untuk Menentukan Siswa Terbaik,” vol. 16, no. 3, hal. 109–119, 2024.
[15] I. Sujadi, F. Natalia, F. V. Ferdinand, S. Sudirman, dan C. S. Ko, “a Mobile-Based Covid-19 Decision Support System Using Dempster-Shafer Theory,” ICIC Express Lett. Part B Appl., vol. 13, no. 6, hal. 615–622, 2022, doi: 10.24507/icicelb.13.06.615.
[16] S. Kurniasih dan M. S. Agustian, “Penerapan Metode Ahp Dan Topsis Untuk Menentukan Rekomendasi Lahan Taman Lingkungan,” J. Komput. Bisnis, vol. 12, no. 2, hal. 7–13, 2021, [Daring]. Tersedia pada: http://jurnal.lpkia.ac.id/index.php/jkb/article/view/336.
[17] M. F. N. Aulady, F. T. Nuciferani, D. Listyaningsih, Y. P. Putra, dan F. Harianto, “The list order of construction risk contract for small-scale construction service in surabaya, indonesia using analytical hierarchy process (ahp),” IOP Conf. Ser. Mater. Sci. Eng., vol. 1010, no. 1, 2021, doi: 10.1088/1757-899X/1010/1/012029.
[18] A. Wahyudi dan A. Sabri, “Penerapan metode AHP TOPSIS pada pengambilan keputusan rekrutmen anggota organisasi (studi kasus SATSIBER TNI),” Angkasa J. Ilm. Bid. Teknol., vol. 14, no. 1, hal. 35–46, 2022, doi: 10.28989/angkasa.v14i1.1193.
[19] F. Annas, D. Ediana, A. Kurniawan, R. Wandira, dan S. Zakir, “Decision Support System in Detrmination of Project Tender Winner Using the Analytical Hierarchy Process (AHP) Method,” J. Phys. Conf. Ser., vol. 1779, no. 1, hal. 0–11, 2021, doi: 10.1088/1742-6596/1779/1/012006.
[20] M. H. S. Wibowo, M. D. Al Ayubi, M. Albedri, Y. Fermana, dan A. H. Anshor, “Sistem Pendukung Keputusan Pemilihan Rumah Tinggal Menggunakan Metode Topsis,” J. Inform. Teknol. dan Sains, vol. 6, no. 4, hal. 1140–1147, 2024, doi: 10.51401/jinteks.v6i4.5012.
[21] A. Anwar, R. Ferdian, dan D. Rochman, “Selection Of Organic Fertilizer Supplier Using Analytical Hierarchy Process (Ahp) Method In Pt. Jmn Kabupaten Bandung,” Turkish J. Comput. Math. Educ., vol. 12, no. 8, hal. 1044–1049, 2021.
[22] R. Aditia, S. Supriyono, M. Hamka, dan H. Mustafidah, “Sistem Pendukung Keputusan Kelayakan Kenaikan Pangkat Tenaga Kependidikan Menggunakan Metode AHP-TOPSIS,” Remik, vol. 9, no. 1, hal. 242–253, 2025, doi: 10.33395/remik.v9i1.14285.
[23] I. K. A. Rudi Setiyanto, Muhammad Iqbal Dzulhaq, “Sistem Pendukung Keputusan Pemilihan Kasur Menggunakan Metode AHP TOPSIS,” vol. 2, no. 1, hal. 60–70, 2022.
[24] A. Taofiqurohman, M. R. Ismail, dan S. Zallesa, “Integrated analysis of human activities and environmental pressures along the coast of Ciletuh-Palabuhanratu UNESCO Global Geoparks, Indonesia: An ODEMM linkage framework and TOPSIS approach,” AACL Bioflux, vol. 17, no. 1, hal. 98–115, 2024.
[25] S. F. Dita, N. Safrudin, F. Sianturi, dan ..., “Sistem Pendukung Keputusan Kebijakan Fasilitas Kampus Universitas pelita bangsa Menggunakan Metode AHP-TOPSIS,” J. Media Inform., vol. 6, no. 2, hal. 1066–1071, 2025, [Daring]. Tersedia pada: http://ejournal.sisfokomtek.org/index.php/jumin/article/view/5364.
[26] P. Katias et al., “Analysis of Customer Satisfaction Survey on E-Commerce Using Simple Additive Weighting Method,” Nonlinear Dyn. Syst. Theory, vol. 24, no. 6, hal. 594–602, 2024.
[27] M. B. Ryando, A. R. Mariana, dan R. A. Hakim, “Sistem Pendukung Keputusan Pemilihan Sepeda Motor Second Terbaik di Kelas Matic 150cc Menggunakan Metode AHP dan TOPSIS,” Acad. J. Comput. Sci. Res., vol. 5, no. 1, hal. 47, 2023, doi: 10.38101/ajcsr.v5i1.611.
[28] H. Hozairi, A. N. Qomar, H. Hoiriyah, dan A. Wafi, “Penerapan Metode Hybrid AHP-TOPSIS Pada Sistem Pendukung Keputusan Pemilihan Program Studi Terbaik Di Universitas Islam Madura,” Bina Insa. Ict J., vol. 9, no. 2, hal. 93, 2023, doi: 10.51211/biict.v9i2.1833.
[29] S. Firmansyah, J. D. Irawan, N. Vendyansyah, dan T. Informatika, “Non Tunai Menggunakan Metode Topsis,” vol. 7, no. 5, hal. 1–8, 2023.
[30] R. Lubis dan S. Nurhayati, “Implementation of fuzzy tsukamoto in production planning decision support systems,” J. Eng. Sci. Technol., vol. 16, no. 2, hal. 919–926, 2021.
[31] F. Sulistiyaningsih, “Sistem Pendukung Keputusan dalam Menentukan Kelayakan Pinjaman Karyawan Menggunakan AHP-TOPSIS pada PT XYZ,” J. Teknol. Dan Sist. Inf. Bisnis, vol. 7, no. 1, hal. 1–7, 2025, doi: 10.47233/jteksis.v7i1.1565.
[32] A. D. Christiana dan E. Mailoa, “Sistem Pendukung Keputusan Penilaian Kinerja Karyawan Berbasis Website dengan Menggunakan Metode TOPSIS Pendahuluan Karyawan dalam suatu perusahaan merupakan bagian terpenting yang mempengaruhi tingkat kemajuan suatu perusahaan . Oleh karena karyawan mema,” J. Teknol. Inf., vol. 19, no. 1, hal. 31–47, 2022.
[33] I. R. Wulandari, T. Herliyani, Y. Pristiyanto, dan A. Nurmasani, “Penerapan Metode AHP dan TOPSIS dalam Aplikasi Sistem Pendukung Keputusan Pemilihan Bibit Padi,” Progresif J. Ilm. Komput., vol. 19, no. 1, hal. 456, 2023, doi: 10.35889/progresif.v19i1.1200.
[34] C. N. Insani, I. Indra, N. Arifin, dan I. Indriani, “Sistem Pendukung Keputusan Pemilihan Bibit Padi Unggul Menggunakan Metode AHP,” J. Minfo Polgan, vol. 12, no. 1, hal. 205–210, 2023, doi: 10.33395/jmp.v12i1.12345.
[35] A. A. Hulu, “Perbandingan Metode AHP Dan TOPSIS Pada Sistem Pendukung Keputusan Pemilihan Juara Vokal Grup,” J. Comput. Informatics Res., vol. 2, no. 2, hal. 55–68, 2023, doi: 10.47065/comforch.v2i2.836.
[36] P. Refina Afindania, S. Defit, dan Sumijan, “Implementasi Sistem Pendukung Keputusan Pemilihan Alat Kontrasepsi Dengan Metode Ahp Dan Topsis (Studi Kasus Di Puskesmas Gunung Labu),” J. Teknoif Tek. Inform. Inst. Teknol. Padang, vol. 12, no. 1, hal. 1–9, 2024, doi: 10.21063/jtif.2024.v12.1.1-9.
[37] W. A. A. Juarni Siregar, Angga Arifian, “Sistem Pendukung Keputusan Pemilihan Guru Terbaik Dengan Metode Ahp Dan Topsis,” vol. 1, no. 10, hal. 1273–1284, 2022.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Cindya Putri Hidayat Siregar, M. Fakhriza
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
